MSNA1214 Windows Desktop Operating System

Course Description

Students will study the skills needed to effectively manage the current Microsoft Windows desktop operating system. Topics include installing the operating system and applications; how to use functions and utilities and manage security; and the importance of managing the computer through the command line environment. By completing this course, students are prepared to successfully troubleshoot a Windows desktop system. This course also prepares students for the current Microsoft desktop operating system configuration exam. Completion of this course helps prepare a student for a career in systems administration, network administration, information security and technology support.

Student Learning Outcomes

  • Perform an installation and upgrade of the Windows desktop operating systems.
  • Configure devices and device drivers.
  • Install and configure Windows applications.
  • Control access to local hardware and applications.
  • Prepare subnetting information and then configure Windows settings for network connectivity.
  • Determine security and access settings for shared resources.
  • Apply proper authorization and authentication configurations to file and folder access.
  • Configure a Windows computer for remote access and mobility.
  • Create a plan for preventive maintenance that monitors and maintains Windows clients.
  • Plan and deploy Windows backup and recovery options.


Please see eServices for section availability and current pre-req/test score requirements for this course.

3 credits: 2 lectures / presentations, 1 lab, 0 other