DENT2413

This course will cover principles and applications related to the management of the dental business office. Topics discussed include appointment control, telephone techniques, financial records maintenance, third-party reimbursement forms, HIPAA regulations, supply inventory and business operating systems. Emphasis will be placed on job seeking skills and developing a professional portfolio.Student Learning Outcomes

• develop dental software skills by completing pre-treatment estimates and third-party reimbursement forms
• apply knowledge utilized in business operation systems to include appointment scheduling, record keeping and inventory management
• apply knowledge utilized in financial management to include accounts payable, accounts receivable and dental insurance following HIPAA guidelines
• assemble en employment professional portfolio
• prepare a resume, cover letter and follow-up letter necessary to attain employment
• relate staff/patient interactions as the pertain to the dental business office through the use of role-play scenarios