Student Learning Outcomes

This course is designed to prepare students for job seeking skills necessary to complete a resume and job interviews. This course will also cover customer relation and service order documentation skills as it relates to the HVAC industry.Student Learning Outcomes
  • construct a completed resume
  • create a plan for a job interview
  • determine the proper information for service orders in repair calls in HVAC
  • develop a plan for the importance of customer relations for HVAC
  • respond to customer complaints related to A/C and heating equipment
  • generate a material orders for HVAC construction jobs

Prerequisites

Please see eServices for section availability and current pre-req/test score requirements for this course.