Student Learning Outcomes

This course is designed to allow students to apply the knowledge and skills learned in the classroom and lab. Students will work for a residential heating and air conditioning company.
Student Learning Outcomes:
  • Learn the daily workings of a residential service or installation company.
  • Identify the types of customers a residential company performs services for.
  • Identify the procedures for documenting services performed for customers.
  • Develop the professional approach between customer and service personnel.
  • Identify the techniques and procedures used to perform service and installation of residential equipment.

Prerequisites

Please see eServices for section availability and current pre-req/test score requirements for this course.