MSNA1214

Students will study the skills needed to effectively manage the current Microsoft Windows desktop operating system. Topics include installing the operating system and applications; how to use functions and utilities and manage security; and the importance of managing the computer through the command line environment. By completing this course, students are prepared to successfully troubleshoot a Windows desktop system. This course also prepares students for the current Microsoft desktop operating system configuration exam. Completion of this course helps prepare a student for a career in systems administration, network administration, information security and technology support.Student Learning Outcomes

• Perform an installation and upgrade of the Windows desktop operating systems.
• Configure devices and device drivers.
• Install and configure Windows applications.
• Control access to local hardware and applications.
• Configure Windows settings for network connectivity
• Determine security and access settings for shared resources.
• Apply proper data access and protection.
• Configure a Windows computer for remote access and mobility.
• Create a plan for preventive maintenance that monitors and maintains Windows clients.
• Configure system and data recovery.