MSNA1241

Students learn the functionality of hardware components as well as suggested best practices in maintenance and safety issues. Students will learn to diagnose, troubleshoot, and maintain microcomputer components, computer technology fundamentals, such as PC installation, configuration, mobile devices, and networking as well as safety procedures and prohibited content. Topics include hardware compatibility, system architecture, memory, storage, expansion devices, peripherals, customer service, safety, and preventative maintenance. This course will help students prepare for careers such as Computer Support Specialist, PC Repair Technician, Network Administrator, Network Engineer, Systems Analyst, and Systems Engineer. This course addresses many of the objectives of the CompTIA A+ Essentials (220- 901) Certification Exam and prepares students for the first of two exams required for the A+ certification.

STUDENT LEARNING OUTCOMES:

• Explain the importance of computer components, their purpose, and properties.
• Configure appropriate media storage devices.
• Identify common PC connector types and associated cables.
• Troubleshoot common problems related to motherboards, RAM, CPU and power with appropriate tools based on a given scenario.
• Troubleshoot common mobile device issues while adhering to the appropriate procedures.
• Summarize topical information in the technology field.