SCTCC Bias Incident Response Commitment

St. Cloud Technical & Community College (SCTCC) is committed to providing the education, training, and support necessary for equitable participation in our society, economy, and democracy. We will create and maintain a welcoming, caring, inclusive, and engaging environment that fosters a sense of belonging and that is free of discrimination and harassment. Bias incidents undermine these efforts. They limit our ability to excel in teaching and learning, and service to our communities. They also impede free and open discourse and our ability to know and learn from one another. Biased and hateful expression cause harm and fractures in our communities that must be addressed. 

What is a bias incident? 

A bias incident is an act that may include, but is not limited to, bigotry, harassment, or intimidation that is motivated in whole or in part by bias based on an individual's or group's actual or perceived age, color, creed, disability, familial status, gender identity, local human rights commission activity, marital status, national origin, public assistance status, race, religion, sex (including pregnancy), and/or sexual orientation. Bias often stems from fear, misunderstanding, hatred, and stereotypes and may be intentional or unintentional. Incidents may not necessarily rise to the level of a crime or policy violation to constitute a bias incident. However, they still can have a significant impact on those who are affected by them. 

Policies and Procedures 

SCTCC has policies, procedures, and protocols in place that enable the College to attend to the health and safety of members of the campus community, manage individual complaints or grievances, and adjudicate possible violations of College or Minnesota State policies and/or local, state or federal laws.

Bias Incident Report Form 

Bias Incident Response Team

SCTCC’s Bias Incident Response Team comprehensively and collaboratively addresses reports of bias incidents that impact SCTCC students and employees. The team will be composed of key college stakeholders who collaboratively work to respond to reports of bias incidents impacting SCTCC. The Vice President of Community, Culture, and Institutional Climate will coordinate the Bias Incident Response Team and the implementation of the policies, procedures, and protocols in response to incidents. The Bias Incident Response Team will not have a role in determining whether laws, policies, or procedures have been violated or imposing disciplinary action.

The Team includes: 

  • Vice President of Community, Culture, & Institutional Climate- co-chair 
  • Vice President of Student Affairs- co-chair  
  • Human Resource Representative 
  • Academic Affairs Administrator  
  • Accessibility Services Representative 
  • Director of Campus Life 
  • Director of Cultural Fluency, Equity and Inclusion 
  • Director of Marketing & Communications 
  • Safety and Security Representative  
  • Director of Student & Academic Support Services  
  • Faculty representative 

Additional faculty, staff, and students may be invited to serve as consultants if they possess relevant expertise. 

The Team will be convened by the co-chairs in response to incidents on an as-needed basis. Co-chairs will convene for all incidents under review. Additional Team members will be convened depending on the circumstances of the incident. All Team members will convene at least twice per semester to review relevant policies, procedures, and practices, and to discuss best practices

Any member of the campus community who experiences or becomes aware of a possible bias incident is encouraged to report it to any member of the Bias Incident Response Team. Reports can be filed online with an option to remain anonymous. Anonymously reported forms may limit the Team’s ability to respond. The co-chairs will review the report and determine the appropriate response based on factors such as severity, available information, and community impact. 

Every effort will be made to identify and provide opportunities for the SCTCC community that will enhance and encourage inter-group dialogue that focuses on relevant issues of bias and discrimination, effective strategies for enhancing individual and community safety and well-being and reinforcing community values. 

Bias Incident Report Form

The Bias Incident Response Team follows a structured protocol that generally includes the following steps: 

  • Incident Occurs 
  • Co-chairs convene 
  • Co-chairs engage relevant team members 
  • Needs Assessment Utilizing Rubric  
  • Policy Review 
  • Outreach to Impacted Parties  
  • Communication Plan 
  • Educational Opportunities/Community Remedies  
  • Follow-up

This protocol ensures timely and thoughtful responses that promote healing and reinforce SCTCC’s values of equity and belonging. 

Additionally, the Team’s response may include: 

  • identifying the needs of the affected individuals, as well as those of the larger learning community; 
  • referring affected individuals to other appropriate campus resources; 
  • providing support, resources, and consultation to those harmed by the incident; 
  • considering whether the incident has potential free speech or academic freedom implications; 
  • referring the matter to another campus process if necessary; 
  • updating the campus community as appropriate; 
  • organizing and holding open forums for affected individuals as well as the larger community to gather suggestions, reaffirm campus values and standards, and educate; 
  • recommending incident-related topic program areas for additional training for students, staff, and faculty

The following questions are designed to guide the Bias Incident Response Team in evaluating bias incidents and determining the appropriate level of response. These questions reflect key factors such as severity, impact, recurrence, intent, and urgency, and help ensure responses are consistent, transparent, and rooted in SCTCC’s values of equity, inclusion, and belonging. 

Urgency and Safety Concern 

  • Does the incident pose an immediate threat to safety or well-being? 
  • Is there a need for urgent intervention or communication? 
  • Are there legal, ethical, or institutional obligations to respond quickly? 

Severity of the Incident 

  • What type of bias occurred? 
  • Does the reported incident appear to constitute a crime or policy violation? (Examples may include but are not limited to: hate speech, discriminatory behavior, or exclusionary practices)  

Impact on Individuals and Community 

  • Who was affected by the incident (individuals, groups, departments)? 
  • What emotional, psychological, or academic impact did the incident have? 
  • How has the incident affected the sense of belonging or safety on campus? 

Frequency or Recurrence 

  • Is this a one-time incident or part of a pattern? 
  • Have similar incidents occurred in the same area, department, or involving the same individuals? 
  • What historical or contextual patterns might be relevant? 

Intentionality and Context 

  • Was the incident intentional, negligent, or accidental? 
  • What was the context in which the incident occurred (e.g., classroom, online, public event)? 
  • Is there evidence of biased motivation or lack of cultural awareness? 

Response Level Determination

Response Level  Guiding Questions 
Supportive Response  What support do affected individuals need right now? What resources or referrals can help them feel safe and heard? 
Educational Response  What learning opportunities could address the root causes of the incident? Would training or dialogue help prevent recurrence?
Community Engagement Response  How can we engage the broader campus community in healing and reflection? Would a forum or listening session be beneficial?
Policy Review Response  Does this incident reveal gaps in current policies or practices? Should institutional changes be recommended? 
Collaborative Response  Which departments or external partners should be involved in a coordinated response? Is broader action required?