Your PaperCut Account
 

Printers are available in the computer labs (rooms 1-405 and HSB-117), in the library, student center, TRiO room, and the CAS. Student printing is covered by the tech fee paid each semester. You are limited to 25 pages at a time.

Managed Print Service Benefits

  • Remote monitoring and automated supply delivery
  • Live 24x5 help desk support
  • Remote support with 97% remediation
  • On-site support
  • Unlimited copier/printer equipment training for staff
  • Proactive monitoring and maintenance of technology systems

How To

FAQs for Employees

How SCTCC employees can place a service or supply request, copier/printer service or training

When contacting Marco regarding a device please include: Serial Number (Marco ID #), Make & Model, Location, Contact Person Name & Number, Description of service or supply requested

  • Please complete an IT work request if you wish to move a printer. We cannot move or deploy a printer without doing paperwork with Marco, changing software configurations and network settings.
  • Printer placement and deployment will be reviewed every 90 days.
  • You can now print wirelessly to SCTCC printers without being attached to the network via a cable.
  • The networked copiers/printers default to duplex (2-sided) printing. You can still print one-sided copies by selecting one-sided printing in your print options.
  • The networked copiers/printers default to black and white prints. You can print color as needed (on color devices) by selecting color printing in your print options.
  • If you or your department owns/rents a LaserJet printer, MFD or MFP: Please do not renew any maintenance contract or order toner from your usual vendor. All copiers and printers on campus will now be under Marco’s copier and printer services program.