Help Desk for Students

Questions about Student Technology services should be directed to the Open Computer Lab at 320.308.6445, and for any computer hardware or operational issues contact the Computer Help Desk at 320.308.5972, Northway Building Room 1-215. Questions can also be emailed to helpdesk@SCTCC.edu.

For answers to your technology questions, check out the links below:

Student handbook

• Student Library and IT Services Handbook
• Student IT Services Quick Guide

D2L Brightspace Online learning

• D2L Brightspace Login Page

Log into D2L Brightspace using your StarID and password.

D2L Brightspace password help:

• Go to Forgot Password (This resets e-Services, D2L Brightspace and Campus Computer Login)
• Call computer lab or email HelpDesk@sctcc.edu.

Download Microsoft Office 365 ProPlus for free

SCTCC's Office 365 subscription allows current students to download and run Microsoft Office on up to 5 machines (PC or Mac) and also on up to 5 mobile devices (Android, iPhone etc). To download Office follow the directions below:

• Installation Instructions

Instructions will differ slightly depending on the web browser you are using and if you are on a PC or Mac. If you need assistance downloading Office, call 320.308.6445 or stop by the Open Computer Lab, Northway Building Room 1-405. You can also find additional information about downloading Office from Microsoft.

Printing

• Cyclone Print: Managed Printing at SCTCC
• Frequently asked questions about Printing

Frequently asked questions

• Saving Documents (OneDrive)
• StarID

E-mail

• E-mail help
• Instructions for Accessing your Email
• Login to Office 365
• Password Information

Online services

• Online Registration \ E-Services
• E-Services Help

Campus services

• Access SCTCC Wireless Guide
• Open Computer Labs

Zoom Web Conferencing 

• Zoom Web Conferencing documentation

Other services

• SCTCC On The Hub: Purchase Microsoft software, such as Office and Windows,  online at an academic discount. This is a big savings over retail prices.
• Huskytech – Apple Products : The computer store (HuskyTech) at St. Cloud State University sells Apple products to students, faculty and staff at SCTCC for personal purchases.  HuskyTech is recognized Apple Education Store that provides educationally priced devices. Contact HuskyTech at 308-4944, email at huskytech@stcloudstate.edu or visit their website for more information - http://huskynet.stcloudstate.edu/huskytech.